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Accessibility Statement

Last updated: August 4, 2026

Crane Finance is committed to ensuring that craneloansfinance.com is accessible to people with disabilities. This statement explains our approach to accessibility and how to reach us if you need assistance.

1. Our Commitment to Accessibility

Crane Finance believes that all users — including people with disabilities — should be able to access our website, review loan products, and use our application process without barriers. We are committed to continually improving the usability and accessibility of craneloansfinance.com for all visitors.

Our accessibility efforts are guided by the principle that digital access is not optional — it is a baseline expectation for any modern financial services website. We work to ensure that our site meets recognized accessibility standards and that our content is understandable, navigable, and usable across a range of assistive technologies.

2. Standards We Follow

Crane Finance aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). WCAG 2.1 AA is the most widely recognized international standard for web accessibility and is structured around four core principles:

Perceivable

Information and interface components must be presentable to users in ways they can perceive — including through screen readers and other assistive technologies.

Operable

Interface components and navigation must be operable — including full keyboard navigation and avoidance of content that could cause seizures.

Understandable

Information and operation of the interface must be understandable, including readable text, predictable behavior, and input assistance for forms.

Robust

Content must be robust enough to be interpreted by a wide variety of user agents, including current and future assistive technologies.

Specific Measures We Have Taken

To meet WCAG 2.1 AA standards, Crane Finance has implemented the following across craneloansfinance.com:

  • Semantic HTML: Use of proper heading hierarchy (H1–H3), landmark regions (header, main, nav, footer, aside), and list markup to support screen reader navigation
  • Text alternatives: All meaningful images carry descriptive alt text; decorative images use empty alt attributes so screen readers skip them
  • Keyboard accessibility: All interactive elements — navigation, buttons, links, and form controls — are operable via keyboard alone
  • Skip navigation link: A "Skip to main content" link is the first focusable element on every page, allowing keyboard and screen reader users to bypass repeated navigation
  • Color contrast: Text and interactive elements meet the WCAG AA minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text
  • Responsive design: The site is fully usable at any screen size including 320px viewport width, without horizontal scrolling or loss of content
  • ARIA labels: Navigation landmarks, interactive widgets, and form elements carry appropriate ARIA labels and roles
  • Focus indicators: Visible focus outlines are provided for all focusable elements to support keyboard-only navigation
  • Language declaration: The page language is declared (lang="en-US") to ensure correct screen reader pronunciation
  • Form accessibility: All form inputs include associated labels and error messages that are accessible to assistive technologies

3. Known Limitations

Despite our efforts, some areas of the site may not yet fully conform to WCAG 2.1 AA. Known limitations include:

  • Third-party content: Some content served by third-party providers — including the StatCounter analytics widget and any embedded tools — may not be fully accessible. We are unable to directly control third-party accessibility compliance
  • Legacy documents: Any PDF documents linked from this site may not be fully accessible to screen readers. If you need an accessible version of any document, please contact us and we will provide an alternative format
  • Complex interactive components: Some interactive elements — such as loan amount sliders and calculation tools — may have limited compatibility with older versions of assistive technology. We recommend using current versions of screen readers and browsers

We are actively working to identify and resolve all accessibility barriers. This statement will be updated as improvements are made.

4. Compatible Assistive Technologies

Crane Finance's website is designed to be compatible with the following assistive technologies when used with current browser versions:

  • Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS and iOS), TalkBack (Android)
  • Voice control: Dragon NaturallySpeaking, Windows Speech Recognition, Voice Control (macOS/iOS)
  • Keyboard navigation: All modern browsers (Chrome, Firefox, Safari, Edge)
  • Browser zoom: Content remains readable and usable up to 200% zoom level
  • High contrast mode: Windows High Contrast Mode is supported

5. How to Report an Accessibility Issue

If you encounter a barrier on craneloansfinance.com that prevents you from accessing any content or completing any task, we want to know. Please contact us and we will work to provide an accessible alternative or resolve the issue.

To report an accessibility issue, please contact Crane Finance through any of the following channels:

  • Email: [email protected] — include "Accessibility" in the subject line
  • Phone: 855-321-7654 — ask to speak with our accessibility support team
  • Mail: Crane Finance, 200 South Wacker Drive, 31st Floor, Chicago, IL 60606 — Attn: Accessibility

When reporting an issue, please include:

  • The URL of the page where you encountered the barrier
  • A brief description of the barrier and how it affected your ability to use the site
  • The assistive technology you were using (e.g. NVDA, VoiceOver) and browser version
  • Your preferred contact method for follow-up

We aim to acknowledge all accessibility reports within 2 business days and to provide a resolution or accessible alternative within 10 business days.

6. Alternative Access to Services

If you are unable to access any part of our website due to a disability and cannot use the online application process, Crane Finance will make reasonable efforts to provide equivalent access through alternative means. Please contact our customer service team at 855-321-7654 to discuss available alternatives.

Crane Finance does not charge additional fees or impose different terms on borrowers who require accessible alternatives to the standard online process.

7. Updates to This Statement

This Accessibility Statement will be reviewed and updated at least annually, and more frequently when significant changes are made to the website. The date of the most recent review is shown at the top of this page.

Crane Finance is committed to ongoing accessibility improvement. We welcome feedback from users with disabilities as an essential part of our improvement process. Your reports directly inform our accessibility roadmap.