1. Tribal Lending Disclosure
Crane Finance is not a state-licensed lender. Crane Finance is an economic development arm of a federally recognized Native American tribe and operates under tribal and federal law. State lending laws — including state interest rate caps — do not apply to Crane Finance loans.
Crane Finance operates as Crane Lending, LLC d/b/a Crane Finance, a wholly owned economic development arm and instrumentality of the Menominee Indian Tribe of Wisconsin, a federally recognized sovereign Native American tribe. Crane Finance's operations are located on and conducted within the Menominee Indian Reservation.
As an arm of a federally recognized tribal nation, Crane Finance is subject to regulation by the Menominee Indian Tribe of Wisconsin and applicable federal consumer protection law. Crane Finance's lending activities are regulated under Chapter 22 of the Menominee Indian Tribe of Wisconsin's Tribal Consumer Financial Services Regulation, which establishes requirements for loan terms, borrower disclosures, data privacy, and dispute resolution.
Sovereign Immunity: The Menominee Indian Tribe of Wisconsin and Crane Finance are protected by the doctrine of tribal sovereign immunity. Nothing on this website or in any loan agreement constitutes a waiver of sovereign immunity except as expressly stated in the applicable loan agreement. This means that your ability to bring legal action against Crane Finance or the Tribe in state court is limited. The dispute resolution procedures described in Section 7 of these disclosures are available to you.
Choice of Law: Your loan agreement is governed by the laws of the Menominee Indian Tribe of Wisconsin and applicable federal law. The laws of your home state do not govern your loan agreement, regardless of where you reside.
2. State Availability Notice
Crane Finance loans are not available to residents of all states. Availability is subject to change without notice. Applicants from states in which Crane Finance does not currently offer loans will not be approved. Current state availability is displayed on the application page. By proceeding with an application, you represent that you are a resident of a state in which Crane Finance is currently authorized to offer its loan products.
Even in states where Crane Finance operates, state lending laws — including state interest rate caps, fee limits, and consumer protection statutes governing loan products — do not apply, because Crane Finance loans are originated on the Menominee Indian Reservation under tribal law.
3. Truth in Lending Act (TILA) Disclosures
Pursuant to the federal Truth in Lending Act (15 U.S.C. § 1601 et seq.) and Regulation Z, Crane Finance provides the following disclosures to every applicant before a loan agreement is accepted.
The following disclosures are provided individually in your loan agreement and reflect the specific terms of your offer. The figures below are illustrative only:
- Annual Percentage Rate (APR): The cost of your credit as a yearly rate, disclosed in your loan agreement before signing
- Finance Charge: The dollar amount the credit will cost you, disclosed in your loan agreement
- Amount Financed: The amount of credit provided to you or on your behalf
- Total of Payments: The amount you will have paid after making all scheduled payments
- Payment Schedule: The number, amount, and timing of each payment
Crane Finance installment loans are high-cost credit products. The APR on a Crane Finance loan may be substantially higher than rates available through banks, credit unions, or other traditional lenders. You should consider all available alternatives — including credit union loans, CDFIs, and nonprofit credit counseling — before accepting a Crane Finance loan offer.
There is no prepayment penalty on any Crane Finance loan. You may pay off your loan in full at any time before the final scheduled payment date, and doing so will reduce the total finance charge you pay.
4. Equal Credit Opportunity Act (ECOA) Notice
NOTICE: The Federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided the applicant has the capacity to enter into a binding contract), because all or part of the applicant's income derives from any public assistance program, or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act.
The federal agency that administers compliance with this law concerning Crane Finance, as a tribal lender, is the Federal Trade Commission (FTC), Equal Credit Opportunity, Washington, DC 20580.
Crane Finance evaluates loan applications based on income, banking history, and alternative credit bureau data — not on the protected characteristics listed above. All applicants are evaluated under the same underwriting criteria. If you believe you have been discriminated against in violation of the ECOA, you may contact the FTC or submit a complaint to the Consumer Financial Protection Bureau (CFPB) at consumerfinance.gov.
5. USA PATRIOT Act Notice
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.
This requirement applies to all applicants regardless of citizenship status or location. Providing accurate and complete identification information is a legal requirement and a condition of any loan approval.
6. Online Lenders Alliance (OLA) Membership
Crane Finance is a member of the Online Lenders Alliance (OLA), an industry association that promotes responsible online lending through a member code of conduct covering advertising standards, transparent loan disclosures, data security, and consumer protection practices.
OLA membership requires Crane Finance to:
- Disclose all loan costs clearly and accurately before a borrower signs any agreement
- Prohibit unfair, deceptive, or abusive lending practices
- Maintain reasonable data security standards to protect borrower information
- Provide a clear and accessible complaint resolution process
- Not engage in illegal collection practices
If you believe Crane Finance has violated the OLA Code of Conduct, you may file a complaint directly with OLA in addition to using the dispute resolution procedures described below.
7. Complaint Escalation
Crane Finance is committed to resolving borrower concerns promptly and fairly. If you have a complaint or concern, please follow this escalation process:
- Step 1 — Contact Crane Finance Customer Service: Contact us first by phone at 855-321-7654 or by email at service@craneloansfinance.com. We aim to resolve all concerns at this stage. Please have your account information available.
- Step 2 — Menominee Tribal Resolution Hotline: If your concern is not resolved through customer service, you may contact the Menominee Tribal Resolution Hotline at 800-234-1915. This hotline is maintained by the Menominee Indian Tribe of Wisconsin for consumer dispute resolution under Chapter 22 of its Tribal Consumer Financial Services Regulation.
- Step 3 — Federal Agencies: While state consumer protection agencies generally do not have jurisdiction over tribal lenders, federal consumer protection agencies may be available for concerns involving federal law. These include:
- Consumer Financial Protection Bureau (CFPB): consumerfinance.gov
- Federal Trade Commission (FTC): reportfraud.ftc.gov
Crane Finance does not engage in arbitration clauses that require waiver of class action rights in connection with consumer lending. Any dispute resolution procedures are set out in your individual loan agreement.